On September 29, Lifestyle Lab uploaded a video of Hyelin and honorary smiling friend Jeong-han. (Smiling friends are what the part-time CGV workers are called.) Jeong-han guides Hyelin through the daily routine of a smiling friend. Together, they demonstrate how CGV smiling friends are keeping the theaters safe and pleasant during the pandemic.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))
Stage 1, “attendance”. Employees have their temperatures read and are checked for any symptoms. Hyelin’s temperature was initially read as very low, but they eventually figured it out, and Hyelin changed into a uniform.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))
Stage 2, “admissions floor”. Customers are verified when they enter, then they pass through thermal cameras that take their temperatures. Jeong-han also shares how smiling friends use radio to communicate so that they do not have to shout.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))
Stage 3, “screening hall”. Some of the seats are taped so that viewers, even couples, must keep their distance. After the movie is over, they get up one by one. Then, when all of them have left, cleaning begins. They sweep the floors, check the cupholders, then disinfect the room.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))
Stage 4, “store”. Hyelin and Jeong-han put on their masks and gloves. When they go out, Hyelin notices the popcorn! Jeong-han notes that hearing is very important so that the popcorn does not get burned.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))
Stage 5, “leave work”. Hyelin and Jeong-han chat after the long workday. Hyelin tells us that, while Corona is a difficult situation, the smiling friends at CGV make sure we’re safe and comfortable so that we can watch a movie.((LifeStyle Lab’s video about CGV smiling friends: https://youtu.be/GTExhl0xXEo))